Privacy Policy
Effective Date: January 1, 2025
1. Information We Collect
We collect information you provide directly through our contact form, including your name, email address, organization, phone number, and message content. We also collect technical data through analytics cookies (Google Analytics 4) when you consent to their use.
2. Cookie Categories
- Necessary cookies: Required for the website to function. These cannot be disabled.
- Analytics cookies: Google Analytics 4, used to understand site usage. Only loaded after you provide explicit consent.
- Marketing cookies: We do not currently use marketing cookies.
3. How We Use Your Information
Information you submit through our contact form is used solely to respond to your inquiry. Analytics data is used in aggregate form to improve the website experience. We do not sell your personal information to third parties.
4. Your Rights (GDPR / CCPA)
You have the right to:
- Access personal data we hold about you
- Request correction or deletion of your data
- Opt out of analytics data collection at any time
- Lodge a complaint with your local data protection authority (EU residents)
For California residents: You have the right to know what personal information is collected, the right to delete personal information, and the right to opt out of its sale (we do not sell data).
5. Data Retention
Contact form submissions are retained for up to 12 months. Analytics data is governed by Google's data retention policies.
6. Third-Party Services
We use Formspree to process contact form submissions and Google Analytics 4 for site analytics (consent-gated). These services have their own privacy policies.
7. Contact for Privacy Requests
For any privacy-related requests, please contact us at: sales@labspinner.com
8. Changes to This Policy
We may update this Privacy Policy periodically. The effective date above indicates when it was last revised. Continued use of the site after changes constitutes acceptance.